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US author and linguist
wrote "Conversational Style: Analyzing Talk Among Friends" 1984, "That's Not What I Meant!: How Conversational Style Makes or Breaks Your Relations With Others" 1986, "You Just Don't Understand: Women and Men in Conversation" 1990, "Talking from 9 to 5" 1994, "The Argument Culture: Moving from Debate to Dialogue" 1998
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